connect and control
control your vehicle
Use the FordPass® App to access complimentary remote features on your FordPass Connect-equipped vehicle.
24/7 assistance
get help on the road
Services like fuel delivery, flat-tire repair and more are available directly from the FordPass App.
ford credit
make secure payments
Use Ford Credit on the FordPass App for a fast, easy and convenient way to stay on top of your vehicle's financing.
connect to wi-fi
stay connected on the go
For select 2018 and newer vehicles, FordPass Connect (SYNC® Connect in 2017 and 2018 vehicles) is equipped with a 4G LTE Wi-Fi hotspot.
vehicle details
learn about your ford
The FordPass App puts important vehicle information, like fuel and oil levels, service history and warranty details, at your fingertips.
Available on all New Heaslip Ford Vehicles
rewards
join fordpass rewards
As a FordPass Rewards member, you'll earn Points you can use on service, maintenance and new vehicle purchases.
FordPass RewardsAvailable on all New Heaslip Ford Vehicles
all-electric vehicles
power close at hand
Unlock the full potential of your all-electric vehicle by connecting it to the FordPass App.
Questions? Ask Our ExpertsAvailable on all New Heaslip Ford Vehicles
fordpass truck features
fordpass helps get it done
From new features like Pro Power Onboard to tried and true features like start/stop your engine, FordPass helps your truck do even more.
Available on all New Heaslip Ford Vehicles
frequently asked questions
Adding a vehicle to My Vehicles
- Tap “Add Vehicle” on the FordPass® Home screen.
- Locate your VIN. If you don't know how, follow the “Where is my VIN?” link for help.
- Enter your VIN manually or scan it by tapping on the camera icon.
- To scan, center the VIN inside the corners of the green frame. The app will automatically capture it.
- Tap “Next” and wait for confirmation.
- If the VIN was not captured or entered correctly, try rescanning or manually reentering the VIN.
Download the FordPass® App
For vehicles added to My Vehicles, the FordPass® App will alert you about open Field Service Action and Recall Programs.
- Messages on your Home screen notify you of services and recalls.
- View important notices by tapping on them.
- You can also view notices within messages by tapping on account and then on messages.
- Tap a specific notice for additional information.
The FordPass® Vehicle Controls applet gives you the command and control functionality to:
- Locate a vehicle.
- Unlock/lock a vehicle remotely.
- Start/stop a vehicle remotely.
- Schedule your vehicle to start remotely - once, or on a recurring schedule.
To use Vehicle Controls with FordPass®:
- Your vehicle must have FordPass Connect (embedded modem).
- Your vehicle must be added to "My Vehicles" (FordPass Connect vehicle profiles will have a remote icon).
- Your vehicle must be activated.